Tamas Henning

I finally had the time to sit down and write a proper post about the Skype outage that happened last week. I have read many posts about the outage out of some were criticizing Skype and some were supporting them in their struggle to get everything working again. I don’t deny at all that I myself have posted a blog entry on this topic and later on removed it (see previous post) due to personal reasons. I felt like my comments were irrelevant to this subject at that point, and wanted to wait until the dust settles and I have something firm to comment. And this is the reason why I have removed my former blog entry. Jean from Skype Numerology asked a question which I would like to comment (from a personal point of view): “why did Skype communicate so badly during the crisis?” I wouldn’t say Skype communicated badly during the crisis. As I read through Heartbeat during the crisis, I was pleasantly surprised that Villu and Sten kept informing people on the situation even at 4:00AM GMT. And for this I would like to thank firstly Villu and Sten but also the staff who stayed overtime to get everything fixed as fast as it was possible.

Today after reading Villu’s post on the happenings (see here) I have to say almost all of my questions regarding this have been answered. It’s true that these questions should have been answered earlier but at least we aren’t completely kept in the dark about the incident. Better late than never? However I would like to end this blog post with a question especially those who criticized Skype for the outage: Do you know of a single operator (mobile, landline, VoIP, etc…) that didn’t have at least 1 (one) major outage during its life? If so which one?

(Please note that this post is purely my personal opinion)

This entry was posted on Tuesday, August 21st, 2007 at 9:46 pm and is filed under Skype & VoIP. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.